Ruperto Diza I

Introduction

I have a knack for sifting through data to find hidden insights and turning them into workable solutions as a talented and creative business analyst. I excel at compiling, analysing, and interpreting complicated business information to spot areas for development and improvement because I have a sharp eye for detail and a strong analytical attitude.

My expertise in data modelling, statistical analysis, and research enables me to make insightful recommendations to important stakeholders, promoting informed decision-making and streamlining corporate procedures. I am committed to providing data-driven solutions that are in line with organisational goals, whether it is through detecting operational inefficiencies, comprehending customer behaviour, or evaluating digital trends.

I thrive in dynamic settings where innovation and creativity are rewarded since I'm committed to lifelong learning and have a flexible mindset. As a business analyst, I'm excited to use my knowledge and experience to provide companies with the information they need to succeed in the rapidly evolving business environment of today.

Work Experience

Summary Qualifications:

✔ Experienced in Microsoft Excel, Looker Studio, PowerBI, Tableau, DOMO and SQL
✔ Understanding of Data Visualization and Presentation
✔ Governance and Stakeholder Management
✔ Knowledge of how to prepare and use data for decision-making

TELUS International Philippines (2017 - 2023)

• Business Analyst || Jan '20-Oct '23

• Data visualization and Dashboards
• Google Sheet Reports and Analysis
• Project Management and Process Improvement

• Reports Analyst || Dec '18-Jan '20

• Excel Macro Automation requests
• Excel Reports as a means support

• Customer Service Representative || Sept '17-Dec '17

• E-mail support for order details and technical assistance
• Call handling (inbound and outbound)

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Cybersoft Content Services Inc. (2015-2017)


• Bankruptcy Associate

• Data entry and processing with report generation.

• Web Researcher and Transcriptionist

• Data research for product comparison
• Transcription of written and photographic data

Education & Trainings

STI College Munoz-EDSA Batch 2015

Graduated Bachelor of Science in Information Technology (BSIT) by successfully completing a comprehensive undergraduate program focused on technology and its applications in various fields. During my studies, I have gained a solid foundation and equipped with essential technical skills and knowledge, enabling me to design, develop, and maintain software applications, manage computer networks, troubleshoot technical issues, and implement information systems to support organizational needs. I am also well-versed in programming languages, data structures, algorithms, and IT security principles.

Lean Six Sigma Certified - Yellow Belt

More comprehensive understanding of the methodology and can actively contribute to improvement projects. Built upon the concepts introduced in the White Belt training but goes into greater detail. It includes more in-depth coverage of the DMAIC process, problem-solving techniques, and statistical tools used in data analysis. Able to lead smaller improvement projects within our own departments or areas of expertise. Equipped to participate in data collection, analysis, and process improvement efforts.

Lean Six Sigma Certified - White Belt

Basic understanding of the methodology and its concepts. A one day training that covers fundamental concepts, terminology, and an overview of the DMAIC (Define, Measure, Analyze, Improve, Control) process, which is a structured approach used to guide improvement projects.

Interests

Speedcubing is a popular and competitive activity that involves solving various twisty puzzles, with the Rubik's Cube being the most well-known and widely used puzzle. The goal of speedcubing is to solve the puzzle as quickly as possible, using specialized techniques, algorithms, and finger dexterity. You may visit World Cube Association if it caught your interest.

I'm a total geek when it comest to bikes. I was into road cycling > gravel bikes > mountain bikes > and now trail/enduro bikes. I learned to bike at an early age being taught by my uncles. Bought my first bike when I started working as a part of my so called "healthy living" lifestyle. Then, I was able to join a group of mountain bikers at work leading me from just a hobbyist to enthusiast.

I was so into nature because of my grandfather who works at DENR. A constant tour to wildlife parks and zoos kept my interest leading me into hiking. I was able to conquer mountains around Rizal, Benguet, Batangas, Laguna, and other provinces. But the most memorable and I always find a way to come back is visiting Mt. Ulap (4x) and Mt. Pulag (3x).

Contact

Here are my official social media links. Facebook is for my personal use.
Let me know by sending me a mail if you need Curriculum Vitae for Recruitment Needs

• LinkedIn
• GitHub

Elements

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    i++;
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